| Technical Services |
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Educational Services ::. Business Services |
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Phone 02 9872 9330 |
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| First Level Support |
Would your school benefit from a part or full time technical
support person on-site to help you with IT support?
Providing on site, immediate assistance for common day to day technology
problems, our 'help desk' support service can help staff and students
with many technical issues.
Examples of common technical problems that our First Level Support
staff deal with are
- difficulties logging onto the network, such as forgotten passwords
- problems with printers and other computer accessories
- setting up, relocating or troubleshooting computer hardware and network equipment
- installation and configuration of software on PC's
- user support and training
If there are any
technical issues that out First Level Support staff are unable to
resolve, they can contact one of our Network Managers for further advice
or assistance.
| Network Management & Development |
Our Network Administrators & System Consultants can assist your school by providing
- Server and network management and system maintenance
- Advanced troubleshooting and technical support
- Implementation of new technology and initiatives
- Review of and improvements to existing systems
In conjunction with our First Level Support services, our Network Management and Development services can help your school effectively integrate and utilise technology, allowing staff to focus on their main responsibilities without the need to get involved in supporting and managing the schools technology.