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A system for staff to request technical support using your Intranet.
Your technician or staff member responsible for IT can easily check the job list and see what problems need to be addressed.
Main Features
Easily add technical support requests
Simple job list to view submitted requests
Close, Edit or reply to request options
Online Example
Pricing
Details
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Staff can add technical support requests quickly and easily.
Technical Staff can easily view outstanding requests sorted by urgency or age.
Technical Staff can add comments to existing jobs as needed.
Includes filter and configuration
options.
Additional information
IT Support allows easy access to technical support for your staff. It also makes it very easy for IT staff to prioritise and assign tasks, as well being able to add comments to an entry for future reference.
The system can be adapted for other uses such as for building & grounds maintenance requests.